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Partnering FAQ
01How does billing work?
How does billing work?
Milestone based. Capital is deployed only when tangible business value is delivered. Hourly billing rewards slow work we reject it categorically.
02Do I get direct access to engineers?
Do I get direct access to engineers?
Always. No junior account managers. You receive direct Slack or WhatsApp access to the senior engineer assigned to your website.
03How fast can we start?
How fast can we start?
An onboarding questionnaire goes live within 24 hours of alignment. Engineering sprints begin within one week of the project brief sign-off.
04Who owns the IP?
Who owns the IP?
Upon completion of the final milestone, you own 100% of the custom codebase, design files, and generated assets.
05What happens after go-live?
What happens after go-live?
We offer post-deployment retainers covering 24/7 uptime monitoring and continuous security patching.